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AITSM Co-Op The
community for AITSM Pros

Resources, content and community for those
who ♥️ AITSM (ITSM, ITIL, AI and Automation for ITSM)

Join Now

AITSM Co-Op The community for AITSM Pros

Resources, content and community for those who ♥️ AITSM (ITSM, ITIL, AI and Automation for ITSM)

Join Now

Trusted by members
from great companies

Trusted by members from great companies

What is AITSM ?

According to Gartner, AITSM covers all the efforts needed to introduce AI and automation into an IT organization. AITSM is ITSM-driven by intelligent automation to assist with tasks, requests, and actions at the IT service desk.

“AITSM is not an acronym; rather, it is an initialism. It is a concept that refers to the application of context, advice, actions and interfaces of AI, automation and big data on ITSM tools and optimized practices to improve the overall effectiveness, efficiency and error reduction for I&O staff.”

AITSM Questions and Answers

AITSM Questions and Answers

Join a private community of AITSM professionals and get the advice and network you need to advance as an industry leader and expert.

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AITSM Mentorship

AITSM Mentorship

Get paired with an expert/ practitioner and level up (or start) your career or resolve your specific issue. Learn from the best!

Be A Mentee

Guest Article
Submissions

Guest Article
Submissions

Be our Guest Author and a thought leader. Don’t miss an opportunity to share and showcase your article on AITSM for our thriving community.

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Weekly
Newsletter

Weekly
Newsletter

Get the latest and greatest news on all things AITSM straight to your inbox. Blog posts, video sessions, interviews with industry leaders, and more.

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