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AITSM Co-Op The
community for AITSM Pros
Resources, content and community for those
who ♥️ AITSM (ITSM, ITIL, AI and Automation for ITSM)
AITSM Co-Op The community for AITSM Pros
Resources, content and community for those who ♥️ AITSM (ITSM, ITIL, AI and Automation for ITSM)
What the community users are saying?
What the community users are saying?
Trusted by members
from great companies
Trusted by members from great companies
What is AITSM ?
According to Gartner, AITSM covers all the efforts needed to introduce AI and automation into an IT organization. AITSM is ITSM-driven by intelligent automation to assist with tasks, requests, and actions at the IT service desk.
“AITSM is not an acronym; rather, it is an initialism. It is a concept that refers to the application of context, advice, actions and interfaces of AI, automation and big data on ITSM tools and optimized practices to improve the overall effectiveness, efficiency and error reduction for I&O staff.”

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