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About Us

The world’s only community focused on
AITSM (ITSM, ITIL, AI and Automation for ITSM)
to share knowledge and grow together.

The AITSM Co-Op is the only truly independent, volunteer-driven, and vendor-neutral community towards AI & Automation for IT Service Management, worldwide.

Our mission is to create an essential platform for ITSM Leaders, ITSM developers, ITIL Consultants, and Enthusiasts/Practitioners of Al and Automation for ITSM.

It is a prominent catalyst in the ongoing development and promotion of AI & Automation For ITSM to build an Intelligent, Automated & Delightful Experiences at IT Service Desks.

Our 2022 Vision – Create Evangelists of AITSM, to Build Delightful Experiences at IT service desks.

Why we exist.

To create and sustain the global AI and ITSM Member Community To promote Service Management practices with AI flavour.

We bring together diverse perspectives & robust dialogue around ITSM and AI; thus, enabling mindset change, deep insights, opportunities for hands-on learning for skills augmentation and forming networks for peer learning.

Join Now

Meet Your Biggest Fans

Our team is just as passionate about AITSM as you are.

Uday

CEO & Co-Founder

Prasad

Co-Founder & Director

Yogesh

CTO

Anand

Community Head | Podcast Host | Product Growth

Rahul

Product Marketing

Rupali

Community Operations

Sagar

Designers

Eknath

Designers

Suraj

Motion Graphics Animator

Pooja

Content Curator

Our Values

Openness

We’re direct with each other, transparent about our priorities and goals, and believe nearly everything should be shared across the entire organization.

Always Learning

No one knows everything; we love learning something new every single day.

Respect

We want to have fun working together, and we all have a mutual respect for one another regardless of our role.