Learn and Grow - AITSM Show
Featured Podcast Interview with Fernando Baldin(Part-2)
We discussed five unique key elements to scale your automation journey with Fernando in the last episode. In this episode, we'll go deeper into one of the exciting concepts of the Citizen Developers Dilemma.
We'd have our pertinent questions like - How To Scale Our Automation Journey? What is the Citizen-Developer Dilemma? What are the bottlenecks & How To Solve Them?
We asked Fernando Baldin, SAB(Sr. Advisory Board) at HDI(Help Desk Institute). With plenty of creative metaphors like the Apple Store and unique ideas from his passionate and rich career path like How To Have Automation Like Apple Stores?, we'd learn a lot from him.
Don't miss the end, where he shares three secrets of his success.
"Think of the Apple store, right? How many apps there are in the Apple store, millions and billions. How many of them have Apple actually developed? If they wanted to develop everything, they wouldn't be able to. So that's, you must see yourself as an apple store of automation in your organization."