Learn and Grow - AITSM Show
Featured Podcast Interview with Greg Specht (Part-1)
As we know, AITSM is ITSM-driven by intelligent automation to assist with tasks, requests, and actions at the IT service desk. Our guest Greg has over three and half decades of experience and watched the AITSM & technology space grow exponentially.
We'd have our pertinent questions like - How has technology progressed & What Changed for AITSM? Any interesting problems those days and how did they get resolved? Was there a relevant skill or toolkit which you use even today?
We asked it from Greg Specht, Sr. Director at DxSherpa Technologies. We'd learn a lot from him with plenty of reminiscences, laughs, and interesting anecdotes from his rich and diverse experience.
Don't miss his toolkit to solve any problem. Check out an interesting problem he resolved in a crazy simple way, and he was featured in a blurb, IBM did with educators across the country.
"It was just so funny, and one of those things where you tend to overthink, and then when you take a step back, you're like, the solution is quite simple. Right. So, sometimes we can overthink a lot of the things that we look at. I would say that keep things simple, right?"