Learn and Grow - AITSM Show

Featured Podcast Interview with Greg Specht (Part-2)

Are you curious to know how AITSM evolved over the last 3 decades? And what didn't change(yet)? I bet you're!

Our guest Greg Specht has over three and half decades of experience and watched the AITSM & technology space grow exponentially along with his diverse career.

In this second episode with him, we had our curious questions as: How has technology progressed & what didn't change? What would you change in the Industry if you had magical powers? What would be your advice to a room full of young people?

We asked it from Greg Specht, Sr. Director at DxSherpa Technologies. We'd learn a lot from him with plenty of nostalgic moments, laughs, and interesting anecdotes, especially his passion for technology and a sense of gratitude.

How are conversational Al and automation changing the landscape exponentially? Despite that, a part of the Industry had the same old challenges. What are wishes and a model that has the power to change the game forever?

Don't miss the end, brilliant career advice to the young generation and his valuable insights throughout.

"At the end of the day, I will go back to that IT maturity model, right? We always say we don't want to be reactive, but we don't know what's going to happen at the end of the day. So you have to react at some point. And it's just the nature of the world and humanity, and it's just the way things are. But if you react and you can react quickly, I think that's a very valuable thing to do so. We saw that it's been challenging, but I think a lot of organizations are starting to embrace the things like RPA technologies and Al. We definitely need those technologies."

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AITSM Community Updates

Don't miss the opportunity to share your valuable knowledge/experience and get answers from the experts. Join now! 

Here is the limited preview of insightful and interesting Q&A going on AITSM topics. 

• What is one or more things ITSM Industry START doing?

Bhabajyoti: Nowadays users expect fast, and intelligent services and the service portal is the face of IT. So, there will always be a big focus...Read More

• What are the three ITIL best practices you use frequently? What are the benefits you get from each of them?

Aslam: I can not imagine any IT company these days not be using ITIL in their practices knowingly or unknowingly. Every business deployed IT service management best practices to improve business processes. This cut costs, and enhance the experience of IT service users.....Read More

• How to choose people in an organization for an effective change advisory board?

Kishore: A process for identifying and inviting potential advisory board members might look like these 6 points…Read More

AITSM experts Here Answer Questions Like: Be the one!

A community for those who ♥ AITSM (ITSM, ITIL, AI, and Automation for ITSM) and looking forward to growth in this exciting area.